GPSR - Our Commitment to Product Safety and Compliance
Welcome to Beauty-Cosmetics.shop, your trusted online store that prioritizes the safety and quality of its products!
All the cosmetics we offer are manufactured in Romania and comply with the strictest safety and quality standards set by European legislation. Our products meet the requirements of Regulation (EC) No 1223/2009 on cosmetic products and the General Product Safety Regulation (GPSR).
Our Commitment to Safety
• Product Testing: Each product undergoes rigorous safety assessments to ensure it is safe for consumer use.
• Transparent Ingredients: All ingredients are clearly listed on the packaging and in the product descriptions on our website.
• Detailed Information: You will find complete usage instructions, warnings, and recommendations on each product’s page to help you make an informed choice.
Traceability and Responsibility
In compliance with the new EU regulations:
• We ensure that all our products can be traced throughout the entire distribution chain.
• We collaborate with an authorized economic representative to guarantee product compliance and provide support to European authorities if needed.
• All safety documentation is retained for at least 10 years.
Consumer Rights and Safety
We want you to have a safe and excellent shopping experience. Should you notice any issues related to the use of a product, please contact us immediately at office(@)beauty-cosmetics.shop. We will promptly investigate and resolve the issue, including notifying the relevant authorities if necessary.
In the event of a product recall, we will inform you promptly and provide a solution through replacement, refund, or other appropriate measures.
Contact Us
For any questions regarding product safety or compliance, our support team is here to help:
• Email: office(@)beauty-cosmetics.shop
• Working Hours: Monday-Friday, 9:00 AM to 6:00 PM
Thank you for your trust!
Beauty-Cosmetics.shop – Your safe choice for beauty!
Submit Withdrawal Request
Return of non-faulty goods We hope you will be happy with your purchase from us. If not, you may return the product to us and receive a refund, provided that you: notify us in writing that you are cancelling your purchase no later than 14 days after the day on which you received your product; return the product in its original condition, unused, unopened and with all original packaging, protective wrapping, hygiene seals, safety seals, cellophane, tamper-evident seals and labels fully intact; have taken reasonable care of the product before returning it; and ensure that the product has not been damaged, opened, tested, sprayed, applied, used or altered in any way. For health protection and hygiene reasons, cosmetic products, skincare products, perfumes, personal care products and other sealed hygiene-sensitive goods cannot be returned once they have been unsealed, opened, used, tested or otherwise handled beyond what is necessary to inspect the product externally. This does not affect your legal rights if the product is defective, incorrect or not as described. This rule is based on Article 16(e) of Directive 2011/83/EU on consumer rights and, where applicable, Article 16(1)(e) of Romanian Government Emergency Ordinance No. 34/2014, which exclude from the right of withdrawal sealed goods that are not suitable for return due to health protection or hygiene reasons and have been unsealed by the consumer after delivery. You will be responsible for the cost of returning the product to us, unless it is faulty, incorrect or not as described.
